A lot of what I read about Lean and Kanban is about workflow management. It's all familiar stuff from the days I worked with call centres and very mathematical. But what I hear when I talk with people in the Lean/Kanban community is always about people. Hear what Alan Shalloway has to say on the topic. Alan's particular interest is in Enterprise Agile.
Alan Shalloway - Lean-Kanban Is About People from AGILEMinds on Vimeo.
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