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10 March 2010

Gary Hamel on Knowledge as a competitive advantage

These points lifted from an article by Gary Hamel from late last year;

  • In every industry, there are huge swathes of critical knowledge that have been commoditized—and what hasn’t yet been commoditized soon will be.
  • Given that, we have to wave goodbye to the “knowledge economy” and say hello to the “creative economy.”
  • What matters today is how fast a company can generate new insights and build new knowledge—of the sort that enhances customer value.
  • To escape the curse of commoditization, a company has to be a game-changer, and that requires employees who are proactive, inventive and zealous.

Given this argument, what are we doing to make our work more creative?