There should be a box between the estimates box and the Back Peddling box that says "Contract Signature". Seems to me that's the inflection point.
Defining your requirements also seems to be missing. If you don't know what you need how will you know if you've achieved it?
Andrew - I take your point.Alison - I was thinking about that content in the product specification box.
I would say two things are missing:1. Detailed Project Management Requirements and 2. Anything mentioning Managing and Controlling Scope CreepWith regard to the latter point this is particularly important to manage when a project has gone wrong, since usually it needs turning around because noone knew how to define project scope in the first place.I'm getting nightmares of projects past which I've been asked to turnaround!RegardsSusan de SousaSite Editor www.my-project-management-expert.com