I used to walk past the De Bono centre on Melbourne's Collins street every day. During that time I also pulled out Dr De Bono's thinking hats model in several workshops.
How is it useful?
Once you have a team performing strongly as a group you tend to get a bit of groupthink. The thinking hats apply a structured way to get people to think differently about a problem. This helps break out of that groupthink so that you can get a bit more creative about identifying and solving problems.
Take a look at the below slide deck for more information.
Labels: problem solving
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But it also sounds time-consuming. I guess that's a possibility to balance against the extra insight.
Maybe the first time you are facilitating, as you get used to it. It only takes a minute to explain.
It works particularly well if you use props.
Effectiveness depends mainly on the participants' willingness to indulge you.